1. Introduction
21-tech.me operates an online classifieds marketplace that allows users to post, view, and interact with listings for electronics, vehicles, services, properties, fashion, furniture, and other categories.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or mobile application.
By using 21-tech.me, you agree to the terms in this policy.
2. Information We Collect
A. Information You Provide Directly
When you use our platform, you may provide:
- Name
- Email address
- Phone number
- Location (city or region)
- Profile information
- Listing details
- Photos and videos uploaded with listings
- Messages sent through our internal chat system
- Payment details (if paid listings are enabled, handled by a payment provider)
B. Information Collected Automatically
When using our site or mobile app, we may collect:
- Device information (model, OS, browser)
- IP address
- Cookies and tracking data
- Pages visited
- App usage statistics
- Push notification tokens
C. Third-Party Integrations
We may collect information through:
- Firebase (push notifications)
- Google Analytics
- AppMySite SDK for app functionality
- Payment processors (e.g., mobile money or card payments)
3. How We Use Your Information
We use your information to:
A. Provide and Improve the Service
- Create and manage your account
- Allow you to post, edit, and delete listings
- Enable communication between buyers and sellers
- Enhance app and website functionality
B. Safety and Security
- Verify user authenticity
- Detect and prevent fraud
- Monitor suspicious activity
- Enforce our terms and policies
C. Communication
- Send push notifications
- Contact you about listings
- Notify you of account activity
- Send service updates and important alerts
D. Analytics and Optimization
- Improve user experience
- Analyze how features are used
- Enhance app performance
4. Sharing Your Information
We do not sell your personal information.
We may share information only with:
- Service providers (hosting, analytics, payment processors)
- AppMySite (to operate the mobile app)
- Firebase (for notifications and analytics)
- Law enforcement, if required by law
All third parties are required to protect your data.
5. User Messaging Privacy
Messages sent through the 21-tech.me messaging system:
- Are private between the sender and receiver
- May be scanned automatically for spam or fraud
- Are not sold or shared with advertisers
6. Cookies and Tracking Technology
We use cookies and similar technologies to:
- Keep you logged in
- Personalize your experience
- Measure performance
You can clear or block cookies from your browser or device settings.
7. Data Retention
We retain your information only as long as necessary for:
- Legal reasons
- Account management
- Service provision
- Preventing fraud
You may request deletion of your account at any time.
8. Your Rights
Depending on your region, you may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data
- Restriction of processing
- Export of your data
Send requests to: support@21-tech.me
9. Children’s Privacy
21-tech.me is not intended for children under the age of 18.
We do not knowingly collect information from minors.
10. Security
We implement safeguards such as:
- Encrypted connections (HTTPS)
- Secure data storage
- Fraud detection
- Limited access to sensitive information
However, no online service is 100% secure.
11. Payments
If you purchase premium listings or services:
- Payments are processed by third-party providers
- We do not store card or mobile money details
- Providers comply with PCI-DSS and other security standards
12. Mobile App Permissions
Our mobile app may request access to:
- Camera (for uploading photos/videos)
- Storage (to upload or save images)
- Notifications (for updates and messages)
- Internet (to access the marketplace)
You can disable permissions in your device settings.
13. Changes to This Privacy Policy
We may update this policy from time to time.
Users will be notified of major changes via:
- Push notifications
- Notice on the website
14. Contact Us
If you have questions or want to request data changes, contact:
Email: support@21-tech.me
Website: https://21-tech.me/
Location: Uganda